Frequently Asked Questions

Need help with something? Here are our most frequently asked questions.

1. What areas do you cover?

We operate across Sarawak, Sabah, and Brunei, with full in-house teams and logistics to support campaigns even in rural and remote locations.

2. Do you outsource your promoters or teams?

No. All our field staff — from promoters to supervisors — are managed in-house to ensure consistent training, quality control, and accountability.

3. What kind of brands do you typically work with?

We specialize in FMCG brands, including food and beverage, household, and personal care products. Our clients include Nestlé, Carlsberg, and other regional market leaders.

4. Can you handle last-minute activations?

Yes, depending on your location and scope. Our regional presence and on-ground resources allow us to mobilize teams quickly — just reach out and we’ll advise accordingly.

5. Do you offer reporting and analytics?

Yes. Our proprietary RetailAIM™ platform provides real-time data tracking for promoter activity, sample distribution, stock levels, and campaign insights.

6. Can you support activations outside East Malaysia or Brunei?

While our core strength is East Malaysia and Brunei, we collaborate with partners for national-scale campaigns. Let us know your scope and we’ll advise the best solution.

7. What’s included in your service packages?

Depending on your needs, we offer end-to-end solutions: manpower, logistics, sampling materials, POSM deployment, permits, and real-time reporting.

8. How do I get started?

Simple — just [Contact Us] or [Schedule a Consultation], and we’ll guide you through campaign planning, timelines, and execution options based on your goals.